Setting up and managing your team
Invite a co-host
Go to Dashboard → Team, enter their email address and assign a role. They receive an invitation email with a one-click accept link. Once accepted, they have access to your properties and jobs based on the permissions you set.
Add cleaners to your roster
Each cleaner is added with their name, phone number, email, and rate per job. CleanForge uses the phone number to send SMS job offers — no account or app needed on their end.
Set working schedules
Open a cleaner's profile and go to Schedule. Toggle which days they work and set their start/end times. You can also block specific dates for holidays or unavailability. The agent will never assign them outside these windows.
Monitor reliability scores
Each cleaner has a reliability score from 0–100. It goes up when they complete jobs and submit quality photos, and down when they decline offers or no-show. The agent uses this score to rank who gets offered a job first.
Track performance over time
Visit Dashboard → Cleaner Performance for a full breakdown: jobs completed, approval rate, total earnings paid out, and score trend. Use this to reward top performers or have conversations with underperformers.
Let the agent run the team
Once your roster is set up with schedules and scores, the agent handles all assignment decisions. You only get involved when you choose to — to override, approve, or step in on a complex situation.
Roles & permissions
Each team member has a role that determines what they can see and do in the dashboard.
Tip: start with 2–3 cleaners
The agent needs options to optimise. With one cleaner there is nothing to compare. With 2–3, the agent can rank by score, schedule, and availability — and reassign if one is unavailable.